Metered supply disconnection, substation decommissioning, cable removal, and temporary supply removal. Full DNO and supplier coordination under one contract.
Every electricity disconnection follows a clear, auditable sequence. Here is exactly what happens at each stage.
Disconnecting a metered electricity supply involves three separate parties and cannot be completed by the DNO alone. The supplier must close the account and arrange meter operator attendance for meter removal. Only once the meter is removed can the DNO carry out the physical disconnection at the cut-out. USP manages this three-party process as a single coordinated programme, removing the risk of one party being ready before another and causing programme delays.
Decommissioning a high voltage substation requires DNO authorised HV de-energisation as the first step. This is a non-contestable activity that must be carried out by the DNO itself. Once HV de-energisation is confirmed, USP terminates the LV cable connections, coordinates the removal of the substation structure, and manages all asset management authorisation paperwork. The DNO network records are updated on completion to reflect the decommissioned asset.
Once de-energisation is confirmed, cables may be proved dead using approved instruments in accordance with NGED safe working procedures, sealed or removed under a permit-to-dig system. USP operates a formal permit system on all sites to ensure no cable cutting or excavation takes place until every conductor has been proved dead. Cables that cannot be removed (due to depth or ground conditions) are sealed at both ends and recorded on as-built drawings.
Full pre-demolition clearance covers all electrical services on site, not just the main metered supply. This includes street lighting, traffic signals, external power supplies, telecoms ducting, unmetered equipment, and any temporary or permanent supplies associated with the building or site. USP carries out a pre-demolition survey to identify every electrical service, confirms its disconnection, and provides written confirmation for the Principal Contractor's CDM health and safety file.
Every electricity disconnection we carry out is formally documented and confirmed in writing for the CDM file. These are real USP projects, not stock photos.
The critical parameters that govern every electricity disconnection and supply removal project.
End-to-end capability from a single NERS-accredited provider.
Every electricity disconnection we carry out meets the highest industry standards. Worker safety, public safety, environmental responsibility, and project compliance from planning to sign-off.
50 Google Reviews
I contacted USP and within minutes had a chat with Justin who described exactly how the job would be done and provided a comprehensive quote including labour and materials and was able to start the work in just 7 days. Justin and his team were brilliant and did an amazing job. I can highly recommend USP.
Jack and Joel were absolutely amazing this morning and really put themselves out to dig a hole without having to dig another hole in my drive. More work for them but one happy customer.
From the initial quote through to work completion, Justin and his work partner were a mix of professional, knowledgeable, good-humoured, and clear in all explained (I felt an instant ease to agree to the work). The work itself was excellent and they left the place immaculate!
George and Jack come out today to move a gas meter. It wasn't a straightforward job, but they both took time to talk me through what they were doing and what the next steps are. Very friendly and polite and thought about the needs of our family.
Jack and George are great.
Bang on time, completed the work perfectly, no issues. Left the meter really neatly finished. Jack and Joel were very courteous and did a great job.
George and Jack turned up and did a first class job, very friendly and professional. Great job lads.
Jack and Joel were brilliant. Very polite, worked to my highest expectations. Left the area as clean and tidy, as was possible. And explained every step of the process to me, answering any questions I had.
Fantastic work from Jack and Johl.
Tell us about your project and we will send you a free, no-obligation disconnection plan within 24 hours.
Prefer to talk? Call 024 7542 6505 for immediate service.